The Utumishi mobile Feedback system

This is a mobile based system that provides a opportunity to citizens to participate in providing feedback on the services that police are delivering to the communities. This in the long run will enable police officers gauge their performance based on the police service charter, and consequently improve on it. The communities will get an opportunity to air their views without fear of victimization and also centralize the data for report generation and immediate action by the relevant bodies.

The system operates on Safaricom network, is easy to use, capitalizes on the ubiquity of mobile devices, and enhances fast delivery of the messages since it is a live stream

It is accessed on *384*9#

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